Privacy Policy

PRIVACY POLICY

In accordance with the provisions of article 5 of LO 15/99 of December 13, Protection of personal data (LOPD) and article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, regarding the protection of individuals with regard to the processing of personal data and the free circulation of these data (RGPD) we inform you about the processing of personal data that you provide through this website.

RESPONSIBLE FOR TREATMENT

The person responsible for processing your data is LA RESERVA DE MARBELLA SL (GRUPO HOLIDAYWORLD & PEÑARROYA), with CIF B29008950 with address at Avenida del Sol (old cn-340) pk 215.6 29630 Benalmádena costa- Málaga- Spain phone 952579757 email Contact: privacidad@holidayworld.es

PURPOSE WITH WHICH WE WILL TREAT YOUR DATA

Reservation forms: The information provided by the reservation form will be processed in order to process your request for reservation of stay and / or activities in the hotel of our selected group, as well as for the collection and billing of the contracted service and to send you by any means, including electronic means (e-mail, sms, instant messaging applications) information about the services and offers of the companies of the HOLIDAYWORLD & PEÑARROYA GROUP, of the real estate and hotel and leisure sector, in the case of having chosen this option in the form. The companies of the HOLIDAYWORLD & PEÑARROYA GROUP are the following:

HOTELS: SEGEHOTEL, SLU / AUXIHOTEL, SLU / CAMPOBENAL, SLU / POLYBENAL, SLU and AQUABENAL, SLU
ADMINISTRADORA DEL SITE & PROMOCIONES: LA RESERVA DE MARBELLA SL
SELECTION, CONTRACTING AND PERSONAL MANAGEMENT: PRODAGESTIÓN SLU
CATERING & EVENTOS: G5 CATERING Y EVENTOS SURYMAR, SL

Your data will be processed by the establishment of the group where you made your reservation, which will be the entity that provides the services reserved by you. Below you can find the list of our hotel establishments:

SEGEHOTEL, SLU
AUXIHOTEL, SLU
CAMPOBENAL, SLU
POLYBENAL, SLU
AQUABENAL, SLU

Event form: Your data will be processed to respond to your request for information and / or budget and to get in touch with you.

Subscription to our Newsletter: We will use your email to send you information on the services and offers of the companies of the HOLIDAYWORLD & PEÑARROYA GROUP, of the real estate, hotel, leisure, furniture and decoration sectors. You can access the list of companies in our group a little below. In order to be able to offer you products and services according to your interests we will elaborate a commercial profile, based on the information provided. No automated decisions will be made based on that profile.

HOTELS: SEGEHOTEL, SLU / AUXIHOTEL, SLU / CAMPOBENAL, SLU / POLYBENAL, SLU and AQUABENAL, SLU
ADMINISTRADORA DEL SITE & PROMOCIONES: LA RESERVA DE MARBELLA SL
SELECTION, CONTRACTING AND PERSONAL MANAGEMENT: PRODAGESTIÓN SLU
CATERING & EVENTOS: G5 CATERING Y EVENTOS SURYMAR, SL
INMOBILIARIES: MAREGROUP, SL, GOLF RESERVA DE MARBELLA, SL UNIPROYE 10 SL

LEGITIMATION FOR THE PROCESSING OF YOUR DATA

The processing of your data is legitimized in compliance with the contractual / commercial relationship established. In the case of subscription to our newsletter and / or the sending of promotional information, the legitimating basis of the treatment is the consent of the interested party, who voluntarily subscribes to the newsletter. You may later revoke the consent granted.

DATA COMMUNICATIONS

Your data will be provided to the hotel establishment where you made your reservation. In the email that you receive with the confirmation of your reservation, you will be informed of the identification and contact details of that establishment. During the booking process you can also access this information. Your data will be communicated in the cases in which it is necessary for the fulfillment of the contractual relationship established and when it is legally envisaged (State Security Forces and Agencies, Tax Administration) . In the case of subscribing to the newsletter, your data will be communicated to the companies of the group so that they can send you information about our offers and services. No international data transfers are foreseen.

DEADLINE OF CONSERVATION OF YOUR DATA

Your data will be kept for the duration of the established contractual / commercial relationship, and subsequently, during the legally established deadlines for the resolution of possible liabilities derived from it. The data related to payments and invoicing will be kept during the terms established in the corresponding regulations in economic / accounting and fiscal matters. In the cases in which the treatment is based on consent, the data will be kept as long as you do not request the deletion of the same.

SOCIAL NETWORKS

On this website there are links to the profiles on social networks where the MARBELLA RESERVE has a presence. If you decide to follow us through any social network in which we have a profile or page, we inform you that we will manage communications through them in accordance with the terms and conditions of each social network and that we will process your data to manage the list of interested persons. in the activities and news of LA RESERVA DE MARBELLA that are provided through each social network. This information will always be received through the social network in question and while a follower of LA RESERVA DE MARBELLA in it. Each of these social networks has its own terms and conditions and are foreign entities to us.

RIGHTS OF ACCESS, RECTIFICATION, SUPPRESSION, LIMITATION, OPPOSITION AND PORTABILITY

You can exercise the rights of access, rectification, deletion, limitation and opposition at the email address privacidad@holidayworld.es with the subject "data protection" or in writing at the following address Avenida del sol (old cn-340) pk 215.6 29630 Benalmádena costa-Málaga- Spain , and in either case together with a copy of the document proving your identity.

When the treatment is legitimized in the consent and is carried out by automated means, it will have the right to the portability of its data, that is, to be delivered in a structured, commonly used and mechanized reading format, even to be sent to a new person in charge.

RIGHT OF CLAIM TO THE CONTROL AUTHORITY

You can file a complaint with the competent Data Protection Control Authority, especially when you have not obtained satisfaction in the exercise of your rights, by writing to the Spanish Agency for Data Protection, C / Jorge Juan no 6, 28001 Madrid or by accessing its electronic headquarters through the web www.agpd.es